privacy policy

privacy policy

Privacy Policy: The way Oud Al Shuyoukh website collects, uses, and discloses information collected from users (all users) of our website. This Privacy Policy applies to the website and all products and services we offer to the user.

Personal Identity Information

We obtain personally identifiable information from users in several ways, including but not limited to, when a user visits the site, registers, places an order, fills out an information questionnaire, or accesses other services or features available on the site. Information such as name, email address, postal address, and credit card information are requested from users. However, sometimes users visit our site anonymously. We only collect information from users who have voluntarily provided it to us. Users can always refuse to provide personally identifiable information, although doing so may result in being barred from participating in legitimate activities related to the site.

Information not linked to personal identity

We collect non-personally identifiable information about users when they interact with the site. This information includes browser type, computer type, and technical information about users connected to the site, such as their operating system, internet service provider, and other similar information.

Web browser history

Our website uses web browser history to improve user experience. Web browser history stored on users' hard drives is used for record-keeping and sometimes to track user information. Users can configure their web browser settings to reject history or receive a warning if history is being sent; in such cases, parts of the website may not function correctly.

How do we use the information obtained?

The Oud Al-Shuyoukh website obtains user information and uses it for the following purposes:

  • User experience diagnosis:

We may use the information in its entirety to understand how users use the services and resources offered through our website.

  • Improving our website's performance:

We are constantly striving to improve our website offerings based on the information and opinions you provide to us.

  • Improving customer service:

Your information helps us to respond more effectively to customer service requests and support needs.

  • Completion of business transactions:

The information users provide about themselves when placing an order may only be used to provide the service for that order. This information is not shared with third parties except when absolutely necessary to provide the service.

  • Content management, promotion, or website feature management:

By sending information to users who agree to receive topics that we believe they are interested in.

  • Sending periodic emails:

The email address provided by users will only be used to send information and updates related to their purchase orders, and may also be used to answer their inquiries or requests. If a user chooses to be on our mailing list, they will receive emails that may contain company news, updates, information about related products and services, or other relevant content. If a user wishes to unsubscribe from receiving future emails, we will send detailed unsubscribe instructions at the end of each email, or they can contact us through the website.

How do we protect your information?

We rely on appropriate methods for collecting, storing, and processing information, while taking all appropriate security measures to protect your personal information, username, password, business information, and information stored on the site from unauthorized access, modification, disclosure, or destruction.

Private and sensitive information exchanged between the site and the user is within a secure, encrypted, and digitally protected communication channel.

Sharing your personal information

We do not sell or rent users' personally identifiable information to third parties. We may share general information not linked to any personally identifiable information about visitors and users with our business partners, trusted members, or advertisers for the purposes mentioned above. We may use third-party services to assist us in conducting our business or completing administrative and website activities for our own benefit, such as sending out newsletters or surveys. We may share your information with these third parties for these specific purposes after you give us permission to do so.

Third-party websites

Users may find advertisements or other content on our site that links to the sites and services of our partners, service providers, advertisers, site sponsors, licensors, or others. We do not control the content or links that appear on the site and are not responsible for the practices that may occur on sites linked to our site. Furthermore, these sites or services, including their content and links, may change continuously. These services and sites may have their own privacy policies and user policies. Browsing or interacting with any other site, including those linked to our site, is subject to those policies.

Changes that may occur to the privacy policy

Oud Al Shuyoukh reserves the right to update this Privacy Policy at any time. When we do so, we will review the update date at the bottom of the page. We encourage users to regularly check this page for any changes so they are informed about how we help protect the personal information we collect. It is your responsibility to review this Privacy Policy periodically and to consider any modifications.

Your agreement to these terms

By using this website, you agree to the website policy. If you decide not to agree to this policy, please do not use our website. Your continued use of the website and your awareness of any changes to this policy will be considered your acceptance of any such changes.

Contact us

If you have any questions about the privacy policy, site procedures, or your transactions with the site, please contact us via email:

[email protected]